At RealMIPTV (accessible from https://realmiptv.live), one of our fundamental operational principles is the rigorous confidentiality and protection of our visitors' and subscribers' personal data. This Privacy Policy details the categories of information collected, how it is handled, and your privacy entitlements under the General Data Protection Regulation (GDPR) and international privacy frameworks.
1. Information We Collect
When interacting with RealMIPTV or establishing an account, we may collect the following limited data points:
- Contact Information: Phone number or WhatsApp contact identifier provided during order fulfillment or customer support inquiries.
- Technical Data: Anonymized browser type, IP routing node (for CDN geolocation load balancing), and device operating system version.
- Transaction Details: Payment confirmation timestamps and transaction IDs. Note that full credit card details are processed directly by PCI-DSS certified payment processors; RealMIPTV never stores raw card numbers.
2. Zero-Log Streaming Architecture
We maintain a strict Zero-Logs Policy regarding your multimedia consumption. We do NOT log, monitor, record, or track:
- Specific TV channels you watch
- VOD movie or television titles streamed
- Browsing history or timestamps of stream requests
3. How We Use Your Data
Your information is employed exclusively to:
- Dispatch your Xtream Codes API credentials and M3U playlists via WhatsApp.
- Diagnose connectivity bugs and assist you with application setup.
- Send essential subscription expiration reminders so you do not experience accidental service blackouts.
- Prevent fraud and malicious attacks against our streaming CDN nodes.
4. GDPR Data Protection Rights
Under European and UK privacy regulations, you possess the right to request access to any personal data held by us, request immediate rectification of inaccurate information, or demand the complete erasure ("Right to be Forgotten") of your contact records. To exercise these rights, simply message our privacy officer via our official WhatsApp helpdesk.
5. Third-Party Services
We do not sell, rent, or trade your personal information to marketing brokers. Data is shared exclusively with verified operational partners (such as payment processing gateways) solely to complete transactions requested by you.
6. Contact Us
For questions or privacy concerns regarding this policy, reach our administrative team at our Privacy Compliance Team on WhatsApp or through our online communication channels.